J Pers Soc Psychol. 2001 Dec;81(6):1160-75.
Blirtatiousness: cognitive, behavioral, and physiological consequences of rapid responding. Swann WB Jr, Rentfrow PJ. Department of Psychology, University of Texas at Austin, 78712, USA. swann@psy.utexas.edu
The Brief Loquaciousness and Interpersonal Responsiveness Test (BLIRT) measures the extent to which people respond to others quickly and effusively. The BLIRT displays desirable psychometric properties and distinguishes people who should theoretically score high (e.g., car salespersons) from those who should score low (e.g., librarians). Scores on the scale predict (a) the amount and rapidity of people's verbal responses in an unstructured interaction, (b) how likable and competent people's classmates perceive them to be early in the semester, (c) how quickly people respond to an obnoxious cell-phone user and how physiologically aroused they become, and (d) how quickly and emphatically people respond to a series of personal insults as well as their degree of physiological arousal. Converging evidence indicates that blirtatiousness is unique in its ability to amplify people's qualities, making these qualities more readily observable to perceivers.
PMID: 11761315 [PubMed - indexed for MEDLINE]
I'm not sure why librarians are given as the example of a low score, given that most librarians I know respond quickly and courteously to sometimes the rudest and weirdest requests, and they are quite effusive in their helpfulness, but there you have it.
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