Résumé - Comprehensive

 

–    ELISABETH EILIR ROWAN –

eilir.rowan@gmail.com – www.linkedin.com/in/eilir

 

EMPLOYMENT

Department Assistant II, Shriner’s Children’s, Lexington, Kentucky, 2022-Present [Lateral Move]

Checked out patients, scheduled and rescheduled office visits in electronic medical record [both Cerner and EPIC], answered phones and handled voicemail, and provided excellent customer service.

Revenue Cycle Coordinator, Shriners Hospital for Children, Lexington Kentucky, 2018-2022

Pre-certified surgeries and outpatient clinic visits with insurance and scheduled and authorized offsite imaging.

Revenue Cycle Specialist, Shriners Hospital for Children, Lexington, Kentucky, 2018

Pre-certified office visits with insurance and scheduled offsite imaging.

Department Assistant II, Shriners Hospital for Children, Lexington, Kentucky, 2017-2018

Checked out patients, scheduled and rescheduled office visits in electronic medical record [Cerner], answered phones and handled voicemail, ran reports, audited records in Cerner, and provided excellent customer service.

Contract Worker, Shriners Hospital for Children, Lexington, Kentucky, May-October 2017

Checked out patients, scheduled and rescheduled office visits in electronic medical record [Cerner], answered phones and handled voicemail, ran reports, audited records in Cerner, and provided excellent customer service.

Revenue Cycle Data Entry Clerk, Shriners Hospital for Children, Lexington, Kentucky, 2010-2017

Entered charges into electronic medical record [Cerner], reconciled charges, obtained referrals from doctors, and audited records.

Customer Service Representative, Speedway, Lexington, Kentucky, 2005-2010

Cashiered, managed safe drops, stocked merchandise, and provided excellent customer service.

Humanities Teacher Assistant, Kentucky Educational Television, Lexington, Kentucky, 2003-2006

Created lesson plans for secondary education, edited web pages, and researched education standards.

 Cataloger, Book Wholesalers, Inc., Lexington, Kentucky, April-June 2000

Cataloged and processed children’s and young adult books for a vendor serving public libraries.

Medical Librarian, Shriners Hospital for Children, Lexington, Kentucky,1997-present

Managed a small medical library, cataloged materials, supervised students/volunteers, conducted literature searches, provided interlibrary loans, and taught patrons computer and database use.

Assistant Manager, Comic Interlude, Lexington, Kentucky, January-November 1996

Provided excellent customer service, cashiered, created, and maintained a database of customer files, ordered merchandise from vendors, worked shipments, stocked, and merchandised items, assisted manager with special projects, and supervised workers.

Clerk, Manhattan Bagel Company, Lexington, Kentucky, September-December 1993

Cashiered, prepared food, and provided excellent customer service.

Graduate Assistant, M. I. King Library, University of Kentucky, Lexington, Kentucky, 1992-1993

Cataloged materials and provided authority control in an integrated library system [NOTIS].

State and Public Records Intern, Kentucky Department for Libraries and Archives, Frankfort, Kentucky, Summer 1991

Processed and created access to three years’ worth of state publications.

Telephone Surveyor, University of Kentucky Survey Research Center, Lexington Kentucky, 1990-1997

Conducted telephone surveys on a variety of academic research studies.

Stock Clerk, Toys R’ Us, Lexington, Kentucky, Summer 1988

Stocked and merchandised retail items; provided excellent customer service.

Cashier, Euclid Kroger, Lexington, Kentucky, Summer 1987

Cashiered, bagged groceries, and provided excellent customer service.

Deli Clerk, Euclid Kroger, Lexington, Kentucky, Summer 1986

Cashiered, cut meat and cheese, prepared food, and provided excellent customer service.

Food Service Worker, University of Kentucky Food Service, Lexington, Kentucky,1986-1997

Cashiered in food and convenience store settings, prepared food, made meal cards, stocked cafeteria bars, provided security, and provided excellent customer service.

Office Clerk, University of Kentucky Medical School, Lexington, Kentucky,1985-1986

Performed general filing and shredded school applications.

Micrographics Assistant, M. I. King Library, University of Kentucky, Lexington, Kentucky, 1986-1987

Prepared newspapers for microfilming.

 Interfiler, M. I. King Library, University of Kentucky, Lexington, Kentucky, 1984-1985

Filed catalog cards into the card catalog.

Docent, Ephraim McDowell House, Danville, Kentucky, Summers 1984, 1985

Conducted tours at a historical home, cared for museum artifacts, assisted with mass mailings, and sold merchandise in the gift shop.

 

EDUCATION

Additional Baccalaureate Studies, 1994-1995

Completed requirements for additional major in bachelor’s-level Classical Civilization and a minor in Judaic Studies.

MSLS – Library Science, University of Kentucky, Lexington, Kentucky, 1992-1993

Specialized in cataloging, archives/preservation, and technology use in libraries.

MA [ABT] – History, University of Kentucky, Lexington, Kentucky, 1989-2000

Specialized in ancient and medieval European history.

BA – History/Sociology with Honors Program, 1984-1989

Specialized in social, cultural, and women’s history.

Diploma, 1982-1984

Danville Independent High School, Danville, Kentucky

Attended, 1980-1982

Belle Plaine High School, Belle Plaine, Kansas