:)

It took about 20 minutes for me to do the same setup I did for my friend in the migration from Insight to Time Warner Cable tonight--and that was only because I didn't receive an e-mail with the starting link and had to look it up on the website. Granted, I learned most of what I needed the other night through the techs and trial and error (a lot of trial and error), but it was ever so much easier. I hope my post from the other day that lists my discoveries of some of the pitfalls and solutions helps some of those who experience difficulty.

Okay, time for that nap!

Up late working on a computer, this time for someone else

Note to any of you making the switch from Insight to Time Warner Cable e-mail:

1. Do not choose a password over 12 characters even though it gives you that option, because it won't let you change it later and you'll wind up on the phone with tech support for a long while.
2. The POP and SMTP server names are both mail.twc.com--the techs don't know this, because the twc.com thing is so new.
3. If using Outlook, you have to put your entire e-mail address in as a username in order to receive incoming mail.

It took me five hours and three techs from phone support (including one very helpful one who was a level 3, whatever that means) to figure all this out. Let me save you time. My brain has turned to mush, I've had to have two backrubs, and I am now treating myself to Taco Bell and will soon curl up in a ball and shut out the world.

Smacks forehead with hand

So there was one annoying detail about this morning I was having issues with. When I tried to go online and my service was suspended, a message came up saying as much. Unfortunately, even once the service came back up, every time I went to my start page, it would do that, even at times other than when my browser started up. Now, if this were an esoteric site of some sort, that wouldn't be a problem, really. But it was Google. I could get to iGoogle. I could search from my Google search bar. It wasn't the functionality I was necessarily missing. But I couldn't get the actual Google website to come up without that stupid message coming up, and it was just annoying. I tried restarting the computer. I tried restarting the modem. What I didn't think to do was clear the cache. Not at all. My brain was dead. It was an easy fix, but I actually had to call Insight and ask them about it because I didn't think of it on my own. For all that I use Firefox I'm not quite as familiar with it as Internet Explorer, although I prefer Firefox. And it's even easier to clear the cache in Firefox than IE, in my opinion, and yet, I didn't know how to do it. Thank you, Insight tech, for answering a relatively stupid question. I mean, I wouldn't consider it a stupid question if a patron asked me, because I don't expect them to be tech savvy. I do expect it of myself, though. Oh, well, at least I learned from it and will know next time. Gee.

Today I:

1. Sweated...a lot. It's very muggy and got up into the 90s today.
   
2. Decided that I'd had enough with long hair, especially in mugginess. I had my hair cut to the nape of my neck and donated to Locks of Love.
   
3. Signed up with T-mobile for a non-contract plan that will allow me to actually talk on my cell phone with people rather than have Twitter-like conversations because I'd get 35 minutes at a time with my prepaid account. I get 300 minutes per month (should be plenty), nights and weekends free, and five numbers whether cell or land line that I can call for free for $39/month. I got a $200 phone for $30 that has a camera/video, music, FM radio. It comes with a memory card and a Bluetooth headset for hands-free calling. The only downside so far is that because I have a T-mobile prepaid phone number, I can't transfer it to the new plan and will have to get another number. The phone model has mixed reviews (complaints are mostly about battery life, but I charge mine every night or two, so I think I should be okay).
   
4. Was one of the few people inside at the hospital because many were volunteering with a sports clinic outside--in the muggy heat.
   
5. Worked truck night. We are being decimated. One woman is in the hospital with a 102 degree fever (and she's pregnant, so I'm worried about her). One is out of town preparing for a relative's impending death. Another is getting over food poisoning, and I'm gimpy (can't go up the ladder easily with the boot on--I almost fell the other day) and having sinus issues or mild cold. That leaves the hyper girl and the manager at 100%, as far as I know.
   
6. Fixed (I hope!) a computer software issue for a friend.
   

I did other stuff, of course, but those were the main ones. How was your day?